Legal Agents of Change

How the law’s superheroes are digitally transforming through everyday documents.

The legal profession is in the midst of Digital Transformation (or DX), just like every other profession. But DX can be an extended, challenging process that isn't easy to navigate successfully. Finding effective ways to digitally transform is key to success.

Legal Agents of Change are the superheroes in their organizations, working to create and execute on meaningful DX strategies that drive real change. Their targeted efforts bring meaningful advances through everyday documents.

How are they doing it? Where is it happening? What's working, what isn't?

Taking on Digital Transformation


of the companies our legal superheroes work for have a Digital Transformation strategy.

Every company has to overcome the difficulty of digitally transforming to be successful and stay competitive.



of those DX initiatives are successful.

But it's a dangerous mission. Companies undertake Digital Transformation in many different ways, and it can be like boiling the ocean. It's hard to do well, and hard to get it right.


of these companies have seen at least one major benefit from their DX strategies.

Even with limited success, DX creates meaningful change. But there's a lot of benefit they could be getting but aren't yet, with only partial success.


believe that documents are the key to finding a workable, effective way to digitally transform.

There's an effective way to navigate the battlefield of Digital Transformation: through your everyday documents. This is what we call Digital Document Transformation, or DDX.

Where DX is a challenge for legal.

As members of a respected profession with a long history and many traditions, legal professionals work with a lot of legacy systems. This can make the journey to DX via everyday documents, or DDX, difficult.

Legacy practices that slow down change:

Legal departments are more likely than others to use these manual methods and outdated technologies.

Use express delivery or messenger service

46 %

Sign documents with ink signatures

43 %

Use filing cabinets

42 %

Manually generate and review every contract, even standard ones

37 %

Copy and paste into a previous version to make a new version

33 %

Pass paper documents hand to hand and mail them

32 %

The pain those legacy practices cause:

Waste time looking for, creating, sending, and tracking documents and contracts

45 %

Suffer with ad hoc document storage—documents are scattered in multiple locations, so they’re hard to locate, access, and track

43 %

Experience frustration as a result of manual document processes

42 %

Why does it matter?

Because 86% of legal Agents of Change strongly feel they could focus on more strategic work if their organization implemented Digital Document Transformation more effectively.

Many legal departments are already well into the journey to create meaningful change in their organizations with DDX.

Are reducing repetitive, manual tasks for standard contract actions

49 %

Are storing contracts in a single location to make it easy to find and track every one

48 %

Are automating many standard contract processes

45 %

That change is making a big difference. Being willing to transform legacy processes means legal is seeing improvement in leaps and bounds, making it easier to navigate the Digital Transformation journey.

Here's where legal professionals are seeing big benefits when it comes to DDX.


See DDX as providing a competitive advantage--more than any other department we surveyed.


Report that the top benefit experienced is better management of, access to, and control over documents.


Have experienced greater workforce efficiency, thanks to their DX strategy.

Download the full report to find out more today about The State of Digital Document Transformation, and become a legal superhero and Agent of Change for your organization.