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Conga Support

Need help? We’re here for you.

Get access to online resources and skilled technical support

How can Conga support you? 

Whatever type of support you’re looking for, we have it. Learning resources, tutorials, product documentation, technical support, and more. Read on to find the help you are seeking. 

Contact the Customer Success team

Questions about your account or renewal? Just need help and not sure where to go? While we work to build out a robust community and resource center, our Customer Success team is here to help.

Build your Conga knowledge

At Conga, we’re only successful when you’re successful. So, whether you prefer talking with the support team, taking courses online, or browsing dozens of resources in a self-service portal, Conga Support helps you build expertise.

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New customer and admin resources

Whether you're new to Conga, an experienced user, or an admin wanting to expand your product expertise, our customer and admin resources are here to guide you. Our on-demand product training sessions will help you get the most out of your Conga products.

Access our product documentation

Sometimes all you need is a little extra technical information to solve a problem or come up with a solution. Our extensive product documentation can provide just the answers you are looking for.


Need to talk to a human being? Our support team is ready to help.


Monday – Friday
8:00am - 7:00pm (PT)
866 502 3334 (toll-free)
303 465 1616


Monday – Friday
7:00 - 18:00 (GMT)
+44 (0) 203 608 0165


Monday – Friday
7:00am - 6:00pm (AEDT)
+61 2 8417 2399

Admin community support

Get answers from your peers and Conga professionals who have the expertise you need. Visit the Conga legacy admin support site or the Apttus legacy support site for best practices, resources, and status updates. 

Additional resources:

508 Compliance

Support service agreement

Submit a technical support case

You've got questions. We've got answers. Open a case, and we'll find the right expert to support your needs. Our business analysts will respond to you as soon as possible with a resolution or next steps.

Thank you for your submission. We’ll be in touch shortly.