Renew with confidence
Business viability is both a function of acquiring new customers and, more importantly, retaining them. Conga’s renew and expand solutions provide an automated process for the creation and execution of renewals, leading to higher rates and delighted customers. With a single source of truth, you have better visibility into your data to know which accounts are coming up for renewal.
Extend your customer lifecycle
Generate renewal documents
In one click, generate and compose world-class renewal documents with your company's branding. Gather the right data and customer information into the contract and send directly from your CRM.
Manage products and pricing
Empower your renewals team to configure complex products and services, deliver accurate renewals, and create up-sell and expansion opportunities based on customer data and analytics.
Automate the renewal process
Who still manually creates renewals? Preset dates to create and send renewals so you never miss an opportunity. Configure complex approval workflows and automate processes to send and sign renewals and collect new revenue faster.
Conga’s Revenue Lifecycle Solution
Eliminate repetitive and arduous renewal processes while improving selling behaviors throughout your entire revenue lifecycle. Conga increases renewal rates by proactively managing your upcoming contracts. Increased renewals lower costs, enhance recurring revenue predictability, and allow your sales team to focus on building new client relationships—while nurturing existing ones.
Maximize customer renewals
Improve renewal rates
A poor customer experience leads to a higher churn rate. Proactively and automatically send renewal communications, deadlines, and contracts to your customers on time with the correct data to get more wins and retain revenue.
Up-sell and cross-sell
With automated solutions, your team can utilize data and analytics to see cross-sell and up-sell activities with your renewal customer base, allowing them to bring more revenue into the business.
Higher NPS scores
Automating your renewal process allows you to provide a renewal experience that’s as good as your products. Be more efficient and provide better service for your customers while improving your NPS scores.
Empowering teams across your organization
Accelerate sales with efficiency and scalability—send each person the right products, at the right price, with the best renewal experience to keep your customers long term.
Billing made easy
Automating the renewal process leads to fewer missed renewals, less revenue leakage, and quicker payments. Finance teams can get the predictability that allows them to report, forecast, and plan.
Renewals can be kicked off automatically, with notifications to the legal team when it’s time to review and redline. Real-time redlining and collaboration speed up review cycles and allows deals to close faster.
Automate your revenue workflow to reduce tasks and accelerate closures. Keep internal teams aligned, creating the smoothest renewal process possible for customers.
Get a demo
Talk to our team about how Conga’s renew and expand solutions assist in automating and completing the renewal cycle, all while identifying opportunities to expand your business.