Revenue management transformed

Conga’s revenue management solutions empower your business to provide a seamless, end-to-end customer experience after the sale—from billing to fulfillment—and invoice for each interaction. As a result, you will earn the maximum revenue from every customer engagement.

Satisfy your customers with a bill they understand. Create custom billing plans for every account, regardless of complexity. With Conga, you can bill for any blend of business models—from physical goods and one-time sales, to subscription and professional services, to usage-based or consumption-based services.

Once your customers order, keep them happy with quick and accurate delivery of products and services. With Conga’s revenue management solutions, you can manage the entire order process across all sales channels, from the initial task coordination to provisioning and fulfillment. Plus, manage changes in-flight to ensure on-time fulfillment.

Automate standard and/or repetitive billing and order management processes so your customers get their products and services sooner. By automating critical post-sales processes, you extend a seamless customer experience, end-to-end.

When all customer data lives in a single, centralized repository, your business ensures that critical information is accurate, up-to-date, and accessible at any stage along the post-sale journey. Conga solutions offer 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.

Customers change their minds, so it’s critical that your business has the ability to catch and manage any impact to the order. When systems are integrated, changes to fulfillment instructions are validated against the contract with full visibility into current inventory and resources, so your team can manage when the order can be fulfilled.

Growth relies on the ability to close deals—not just with new customers, but also within the current customer base. Conga’s revenue management solutions ensure that your business can accurately fulfill orders and intelligently renew contracts so that your bottom line continues to grow. 

Data-driven insights can give you a better idea of your customers’ propensity to buy and flag any potential for churn. In addition, analyze and track promotion programs’ performance. Adjust your promotion strategy in-flight to achieve the highest yield. 

Identify the most effective promotions and exert positive influence on how your customers and channel partners behave with Conga revenue management solutions. From concept to execution, you can launch effective promotional programs across all your sales channels by finding the right mix of incentives to encourage buying behavior.