Beef up your customers’ experience, end-to-end
Customers expect a positive experience to last well beyond the point of purchase. Revenue management tools can help manage with processes for billing, order management, and promotions so your customers can enjoy a seamless experience, end-to-end, and your users will spend less time managing those processes.
Customized billing plans
Give customers a seamless experience with automated billing and invoicing management from Conga Billing. Bill for any business model, including physical goods, subscription and services, and usage-based services.
Manage orders across channels
Keep customers happy with quick, accurate delivery of products, subscriptions, and services. Conga Order Management orchestrates the entire order process, from initial task coordination to provisioning and fulfilment.
Manage the entire promotions process with Conga Promotions. Launch effective promotional programs across all your sales channels by finding the right mix of incentives to positively influence buying behavior.
How does it all work?
Create custom billing plans for every account
Bill for blended models—physical goods, subscription services, professional services, and usage-based/consumption-based services.
Invoice your customers the way they prefer to pay
Invoice based on your customers’ requests with customizable billing for full orders, partial orders, or pending orders with Conga Billing.
Provide delivery that satisfies your customers
Increase customer satisfaction with Conga Order Management. Manage changes in-flight and provide better accuracy and on-time fulfillment.
Capture all orders in a centralized repository
Stay informed with 360-degree visibility into the entire order history, including expected delivery dates, shipment costs, and taxes.
Increase loyalty and encourage buying decisions
Conga Promotions empowers you to manage and launch effective programs with promotions and incentives that encourage customers to buy.
Accelerate revenue velocity
Earn the maximum revenue from every customer engagement with Conga Revenue solutions. Gain more insight into customer behaviors and expectations and implement processes that help increase loyalty and encourage buying.
A superior customer experience
Through seamless billing, delivery, and promotions processes, Conga’s revenue management solutions help ensure customers maintain a positive impression of your business long after the sale closes.
Transformation starts here
Bill and invoice every commercial interaction
Conga’s revenue management solutions empower your business to provide a seamless, end-to-end customer experience after the sale—from billing to fulfillment—and invoice for each interaction. As a result, you will earn the maximum revenue from every customer engagement.
Bill for blended models, from simple to complex
Satisfy your customers with a bill they understand. Create custom billing plans for every account, regardless of complexity. With Conga, you can bill for any blend of business models—from physical goods and one-time sales, to subscription and professional services, to usage-based or consumption-based services.
Manage your orders across all sales channels
Once your customers order, keep them happy with quick and accurate delivery of products and services. With Conga’s revenue management solutions, you can manage the entire order process across all sales channels, from the initial task coordination to provisioning and fulfillment. Plus, manage changes in-flight to ensure on-time fulfillment.
- Bill and invoice every commercial interaction
Build on your success
Automate billing and order management processes
Automate standard and/or repetitive billing and order management processes so your customers get their products and services sooner. By automating critical post-sales processes, you extend a seamless customer experience, end-to-end.
Manage all customer data in a central repository
When all customer data lives in a single, centralized repository, your business ensures that critical information is accurate, up-to-date, and accessible at any stage along the post-sale journey. Conga solutions offer 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.
Integrate contract and fulfillment processes
Customers change their minds, so it’s critical that your business has the ability to catch and manage any impact to the order. When systems are integrated, changes to fulfillment instructions are validated against the contract with full visibility into current inventory and resources, so your team can manage when the order can be fulfilled.
- Automate billing and order management processes
Insights that drive growth
Retain, streamline, and grow your revenue
Growth relies on the ability to close deals—not just with new customers, but also within the current customer base. Conga’s revenue management solutions ensure that your business can accurately fulfill orders and intelligently renew contracts so that your bottom line continues to grow.
Apply intelligence to prevent customer churn
Data-driven insights can give you a better idea of your customers’ propensity to buy and flag any potential for churn. In addition, analyze and track promotion programs’ performance. Adjust your promotion strategy in-flight to achieve the highest yield.
Positively influence customer buying behavior
Identify the most effective promotions and exert positive influence on how your customers and channel partners behave with Conga revenue management solutions. From concept to execution, you can launch effective promotional programs across all your sales channels by finding the right mix of incentives to encourage buying behavior.
- Retain, streamline, and grow your revenue
Dig a little deeper
How to get management buy-in on document automation
Nucleus Research – CPQ Technology Value Matrix, 2020
Conga is a leader in the 2022 CPQ Technology Value Matrix
Get a demo
Sometimes, you just need to see solutions in action. We have a demo for those occasions and we’d like to show it to you.