Motorola Mobility gains visibility into business-side functionality with Conga

Conga CLM and Conga X-Author for Excel help Motorola Mobility improve process efficiency and visibility
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Motorola Mobility, owned by Lenovo, exists to invent, build, and deliver the best mobile devices on the planet, improving the lives of millions of people. The American company creates consumer-oriented product lines, including mobile phones, cable modems, and set-top boxes for digital cable and satellite television services. Learn more at 


Motorola Mobility struggled with both CRM adoption for quotes and complex formulas to quantify cost-to-serve terms. These issues lead to more challenges:

  • Sales team unfamiliar with CRM interface
  • Delays in customer quote turnaround time
  • Manual data management outside of CRM system
  • Complex formulas to quantify cost-to-serve terms of a deal
  • Finance working outside of system to manage data and costs


Conga CLM and Conga X-Author for Excel provided Motorola Mobility a single solution to seamlessly manage quote data and contracts in a familiar user interface. 

Business results

  • Increased production with familiar Excel interface
  • Eliminated duplicate work
  • Data automatically pushed into CRM system
  • Rules and permissions govern X-Author for Excel and ensure compliance
  • Increased CRM usage, adoption, and data accuracy
  • Greater visibility into terms, costs, and margins for business-side functionality
  • Faster response times and more accurate information

Once we saw what Conga's X-Author for Excel was capable of, we knew it was a perfect fit for us. Now we use Excel as a calculation engine and the data is automatically imported into our CRM.

Aaron Biggs
Global Sales Operations Lead
Motorola Mobility

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