Here’s what you missed at Conga Connect Europe 2019

Kelli Blystone

October 23, 2019
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On October 10th, Conga Connect Europe brought together the best and brightest in Digital Transformation at King’s Place in London—arming attendees with the strategy, technology and processes to effectively improve their businesses. If you weren’t able to join us, we’re highlighting some of the key takeaways and photos from the day. Here’s what you missed…

Connecting through Digital Transformation

Conga CEO Matt Schiltz kicked off the event by telling his own Digital Transformation (DX) story, detailing his journey through tech. Continuing with the theme of Digital Transformation, our Vice President of Sales Engineering, Phil Denham, joined Alexander Bender, Global Head of CRM at Allianz Care, to talk through how Allianz is working with both Conga and Salesforce through their own DX journey. Ken Cavallon, our VP of Corporate and Business Development, took the stage with Jon Rosenbaum, VP of Insight Partners, to expand on DX as they explored the value that Digital Document Transformation (DDX) brings to your business through an investor’s view: taking the value of a company’s business documents and processes, and looking at how they influence the valuation of the business.

Recent hire and former Conga customer, Aishling Finnegan, joined Conga EMEA VP of Sales Mark Dunn on stage to present a sneak peek of Conga’s new maturity model assessment, and how it can be applied to businesses. Stay tuned for more on the maturity model and its official launch!

Speaking of announcements, we’re always innovating and planning ahead for what’s next with Conga. Keeping our customers top of mind, our Chief Technology Officer, Doug Rybacki, and Head Of Product Marketing, Maureen West, talked through the Conga Vision that introduced us to some of the exciting new innovations Conga plans to deliver into the year 2020.

Customers powering success through DDX

With customers at the heart of Connect, we hosted an all-star customer panel where we invited a few of our incredible customers to talk about their Conga journey. This year, we welcomed Matt Riden, Head of Sales Operations at Maintel; Tess Nicholson, Head of Operations at PensionBee; and David Smith, Head of Platform Applications at Tribal. The conversation was moderated by Andrew Pringle, Conga’s Sales Director, Southern Europe, and covered different Conga products as well as different levels of experience, from beginner to advanced use cases.

In the world we live in today, documents equal data, data equals insights, and insights equals growth. We truly got to see this in action, as our customer panel showed how they gain insights from their everyday business documents, and use those insights to drive their businesses forward. 

Partner spotlights

In the afternoon, we were delighted to welcome a few of our partners for spotlight sessions. ATG, a Cognizant Company, sent their VP of Business Development and Strategic Alliances, Claude Sammoury, and Sharmon Moss, Principal Consultant, to speak on the Monetization Ecosystem. ATG provides consulting services to organizations looking to implement quote-to-cash and CPQ services. In their presentation, Claude and Sharmon introduced the Monetization Ecosystem, which lays out a comprehensive view of the technology components that are relevant to managing customers and revenue. The presentation also explored a few of ATG’s specific use cases, including how those customers also leveraged Conga in their CPQ implementations.

Next we heard from Regional Sales Director of CPQ & Billing at Salesforce, Paul Towse, and Salesforce Lead Solution Engineer, Tom Davis. In their presentation, they gave a brief intro to CPQ and billing, a look at the Salesforce roadmap and some of the innovation they’ve applied to CPQ business over the past year, why customers are looking at CPQ, and how the solution complements the Conga Suite.

Finally, Salesforce consulting partner makepositive took the stage to demonstrate how to accelerate digital transformation with Salesforce quote-to-cash. SVP of Customer Success, Omar Paul, explained how makepositive can help assist businesses in generating more accurate quotes and better contracts with Salesforce CPQ and Conga.

Connect finished with a keynote from bestselling author and Olympian table tennis player, Matthew Syed. Matthew spoke about how to use data and insights to move from a closed mindset to an open mindset, where one should accept failures and view them as a source to learn and improve company performance. He explained how, in his experience, coaching, leadership, competition, and practice can lead to success and sustained performance. Matthew presented an engaging and interesting session, and attendees truly seemed to connect with him as he became vulnerable with the audience, sharing his own failures and focusing on how, even in a data-driven world, human connection matters.

Customer competitions

We placed the spotlight back on our customers as we asked them to compete for the best use case, as voted live by our Connect audience. Conga Chief Marketing Officer, Daniel Incandela, hosted an action-packed customer demo battle between CEO of GÜRSCH GmbH, Andreas Guersch; Senior Business Analyst at Signavio, Adrienn Kovács; and Brett Shanley, the CEO and Founder of Knoma. Each of the competitors battled out their use case of Conga, and it really was a close call!

In the end, the demo jam title went to Adrienn from Signavio!

In addition to the use case competition, our Conga Champions program gave away some awesome prizes throughout the day. In order to enter to win the grand prize, a pair of Apple Airpods, Champions had to complete five Connect challenges. These challenges included getting an Instagram-worthy picture at our photo wall, completing product demos, answering Conga trivia questions, and signing our Conga Connect wall! 

All in all, it was a fantastic day in London with our customers and partners. We’re already looking ahead to our U.S. Connect, taking place in Orlando, Florida, in February 2020. Registration is now open—get your passes now to save your spot for this popular event!

Want more Connect?

Join us February 26-28, 2020 for our U.S. Conga Connect in Orlando, Florida! We've reimagined the agenda with tons of hands-on workshop sessions and more of the content YOU want. Register now!

Kelli Blystone

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