Conga Order Management

Conga Order Management

Orchestrate orders across all channels

Make your order process fast and transparent

Once your customers order, you can help keep them happy with quick, accurate delivery of products and services. Conga Order Management orchestrates the entire order process, from the initial task coordination to provisioning and fulfillment.

Give customers what they want

Your customers get the products and services they want, when they want them. Conga Order Management increases customer satisfaction, with capabilities to manage changes in-flight, better order accuracy, and on-time fulfillment. 

Improve processes with Conga Order Management
Conga Order Management notification
360 degree view of customer order history

Every order in a single view 

Capture every order and fulfillment status across all channels in a centralized repository. Get 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.

Powerful features to streamline order management

  • Order capture

    for configurations, quantities, taxes, etc.

  • Multi-channel orders

    across eCommerce, distributors, and partners.

  • Order visibility

    provides customers a complete view of the order.

  • Subscription

    management includes add-ons, swaps, and upgrades.

  • Change orders

    for in-flight changes, split orders, and credit

  • Back office integration

    with third-party systems like SAP and Oracle.

  • Order analytics

    include reports and alerts.

Conga Order Management plays well with others.

Conga’s products are purpose-built to work together seamlessly, so you can automate and streamline commercial operations end-to-end.

Conga Commerce Suite logo

Conga CPQ

Conga Revenue Commercial Suite logo

Conga Billing

Conga Commerce Suite logo

Conga Digital Commerce

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Get a demo

Sometimes, you just need to see solutions in action. We have a demo for those occasions and we’d like to show it to you.