Customer Story

Schumacher Group

Schumacher Group saves $1,000,000+ by automating complex healthcare form filling.

 

Challenge

The Schumacher Group™ duplicated data entry on thousands of complex healthcare PDF and Word® forms from Medicare, Medicaid, hospitals and insurers each month. The organization needed a way to enter data once into Salesforce® and automatically complete standard government insurance forms and physician certification applications in the process.

Solution

After evaluating seven potential solutions from other Salesforce AppExchange® partners, Schumacher Group selected Conga Composer®. The solution seamlessly merges data from 47 custom objects onto PDF and Word forms.

Results

  • Eliminated the manual re-keying of data by 7 full time employees
  • Automated the completion process of more than 1,400 PDF and Word healthcare forms each month
  • Increased revenue collection by speeding the physician certification process with hospitals
  • Enhanced recruitment and retention among healthcare professionals by pre-filling forms for them with known information

“When I presented the solution we created in just 3 days to automate these complex 17 page forms, people’s jaws dropped. ‘How could you replace that form so quickly?’ We used Conga Composer.”

Doyle Moody | Force.com Administrator

See for yourself.

Websites are full of words that tell you things. And that’s great. But sometimes you just need to see how stuff works. So we made a demo for those occasions. We’d love to show it to you.