Olympus streamlines quoting with Conga for sales success

The company enabled field sales with faster, more accurate quoting for better customer experience
Two nurses looking at a tablet

Olympus America is the leader in precision technology providing innovative solutions for the healthcare and life science industry. The medical device company delivers advanced diagnostic technologies to improve the quality of patient care around the world. To learn more visit medical.olympusamerica.com.

Enabling field sales with a robust solution from Conga

As a medical device company, Olympus must comply with government regulations during their sales process. With Conga, Olympus replaced their inadequate quoting solution and enabled their sales team to complete quotes in a self-service model with minimal operations oversight, all while complying with government regulations. Additionally, the products Olympus delivers have a large number of components and pricing variations, so having a functionally robust and yet easy-to-use solution has been essential to sales success.

In the healthcare arena, improving interactions with customers through faster quote turnaround time and accuracy is key to success. Conga’s logic inspired selling solutions available on Salesforce helps our sales team to more rapidly respond to changing customer needs.

Dan Wagner
Director of Sales Force Effectiveness

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