Each year, the Conga Inspire Awards recognize organizations that embrace innovation, shining a spotlight on Conga customers who are setting the standard for what great looks like across the commerce chain. Spanning a variety of categories, the Inspire Awards EMEA highlight achievement in Commerce Excellence, Digital Impact, Innovation, and more.
The Digital Impact Award is presented to a customer that achieves measurable business outcomes driven by digital capabilities that use data, automation, and intelligent workflows to accelerate decisions and deliver scalable impact.
Evotec SE is a global life sciences company focused on pioneering the future of drug discovery and development. Through cutting-edge science, AI-enabled technologies, and integrated R&D services, Evotec partners with pharmaceutical companies, biotech firms, academic institutions, and healthcare stakeholders worldwide to accelerate the delivery of innovative patient therapies.
Supporting those partnerships requires Evotec’s Legal team to efficiently manage complex drug discovery and development agreements. By streamlining contract creation and negotiation, the team helps accelerate deal execution, support revenue growth, and create a framework that enables scientific teams and customers to move innovative therapies forward.
Business Outcomes
From about 40% to more than 60% of negotiations now start on Evotec templates
Faster, more consistent contracting
Greater efficiency across Legal and Business Development teams
More time for strategic legal and risk management work
As Evotec’s partnership-driven business grew, its Legal team faced increasing complexity and volume across customer agreements. Manual, disconnected processes made it more difficult to maintain speed and consistency while giving the team enough visibility and control to manage contract risk effectively.
One challenge was particularly significant: Only about 40% of negotiations began with an Evotec template, while 60% started from customer paper. Reviewing and negotiating third-party agreements required more Legal involvement, contributed to longer review cycles, and made it harder to maintain consistency across deals. Evotec saw an opportunity to change the starting point of negotiations while creating a more efficient and scalable contracting process.
Evotec implemented Conga Contracts for Salesforce to streamline the creation and management of customer agreements. With Conga, the Business Development team can generate customer-ready agreements that are pre-populated with relevant information, reducing the manual effort required to convert commercial information into a contract draft.
This approach fundamentally changed the starting point of contract negotiations. Instead of asking customers to review a generic Evotec agreement, teams can provide a professional, deal-specific document that is already tailored to the transaction and ready for review. As a result, customers are more inclined to negotiate from Evotec paper, leading to greater consistency and reducing the time Legal spends reviewing and negotiating third-party terms.
The more streamlined workflow also allows Legal and Business Development teams to work together more effectively. Business Development can quickly create high-quality first drafts, while Legal can concentrate its expertise on complex negotiations, strategic issues, and risk management rather than administrative work.
Since implementing Conga, Evotec has reversed the way most customer negotiations begin. Previously, only about 40% of agreements started from Evotec templates. Today that number is up to more than 60%, giving the company a more consistent starting point for negotiations and reducing the time spent reviewing third-party agreements.
The impact extends beyond Legal. Faster, more consistent contracting has strengthened collaboration between Legal and Business Development, improved the customer experience, and helped Evotec scale its partnership-driven business model. At the same time, greater use of Evotec contract templates strengthens the company’s position in negotiations while maintaining appropriate risk management.
With Conga, Evotec has achieved:
- From 40% to more than 60% of negotiations starting from Evotec templates
- Reduced manual effort in agreement creation and third-party contract review
- More time for Legal to focus on complex negotiations and strategic risk
- A faster, more scalable contracting process that supports continued growth
