Powering the retail industry.

Drive sales with the agility you need to personalize the customer experience.

Adapt through automation.

The retail industry is immersed in a constant state of change. Retailers are faced with an increasing pressure to expand online sales and innovate brick-and-mortar stores, all with the urgent need to step up personalized service to meet growing customer demands.

Conga enables the retail industry to move at the speed it needs to in order to succeed, adapt to constant market shifts, and meet the new expectations of consumers with industry-leading document and contract automation solutions.  

Better processes, better customer service

Help your sales teams deliver flawless customer experiences, every time.

Optimize workflows
  • Streamline end-to-end sales processes with the ability to create and format documents in one click.

  • Get the insight you need to forecast revenue, prioritize tasks, and make adjustments to optimize sales and inventory.

  • Access up-to-date data easily across systems, with Salesforce integration in easy-to-view single screens.

  • Quickly and easily create more effective reports that capture exactly what you need, when you need it.

Increase accuracy
  • Save time and increase accuracy by eliminating manual, error-prone processes, and spend more time on strategic efforts to improve customer service.

  • Get the visibility you need to track document edits and approvals, and ensure you’re using the most recent version of any given document.

  • Work confidently with sales contract automation and pre-built templates that ensure the correct contract language and terms, and use accurate language libraries.

Personalize customer service
  • Easily streamline customer communication touch points to ensure consistent, ongoing connections.

  • Give customers the freedom to sign from any location, on any device, with legally approved eSignature capabilities that include a built-in audit trail and legally-binding results.

  • Deliver faster, more informed service when you’re working with the most up-to-date, comprehensive customer information.

quote marks

Conga Grid allows us to perform data updates which fire off automated responses that make the system incredibly clever. And that’s excellent, that the Clarins teams can just do that with the click of a button. It makes it all look like magic. As well as saving tens of thousands of clicks.

John Backhouse
Salesforce Solutions Architect John Backhouse Associates for Clarins, UK
Every company has a story.

We’re lucky to work with cool organizations of all sizes, industries, and locations, including those above and many others. See how we’re helping them turn documents, contracts, and eSignatures into a competitive edge.

See for yourself.

We’re happy to tell you all about our solutions and how they work. But sometimes seeing is believing. Check out our demo and see the power—and simplicity—of our Digital Document Transformation Suite.