APPLICATION MANAGED SERVICES (AMS)
Always-On Expertise for Your Conga Investment
Your solution is live. We’re here to keep it sharp. Conga AMS gives you a certified specialist on retainer who knows your setup, catches issues early, and keeps you ahead of what's next.
An Experienced Conga Expert. Part of Your Team. Every Month.
The numbers tell the story. Less time spent putting out fires, more time spent growing.
Less spend on internal resources
IT investment with AMS, compared to >3% without
Customer engagements
Keep Conga Working for You
Going live is just the beginning. As your business evolves, so do your requirements; new products, new workflows, new users. AMS makes sure your Conga solution evolves with you, without the overhead of a full-time hire.
Your AMS subscription gives you ongoing access to Conga-certified experts who know your solution, understand your goals, and keep things running at their best.
Your Business Keeps Evolving. Your Solution Should Too.
Your Conga solution is a strategic asset. AMS makes sure it stays that way.
Expert from day one
Your AMS expert already knows what’s needed. No ramp-up necessary, just a specialist who hits the ground running.
Always-on support
Month after month, you have a dedicated resource in your corner, not a one-time engagement you have to re-explain from scratch.
Fully realized value
Trained admins use more of the product, work more independently, and drive more value from your investment.
Expertise on Retainer. Results on Repeat.
Think of AMS as your always-on specialist, available every month to handle the work that keeps your solution sharp and your teams productive:
- Critical enhancements and customizations as your needs change
- Solution design and best practice recommendations
- Ongoing maintenance, administration, and performance tuning
- Upgrades and new feature enablement
Conga does knowledge transfer right. The services team was so willing to train us on new capabilities that it was clear Conga cares and wants to see customers evolve.
Ready to Get More from Conga?
AMS subscribers have a certified Conga expert working alongside their team every month. If you're ready to stop managing your solution reactively and start building on it strategically, let's talk.
FAQs
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What is Conga Application Managed Services?
Conga AMS gives you a certified Conga specialist on retainer who knows your specific configuration, monitors your solution proactively, and handles ongoing optimization so your team doesn't have to. It's expert support built around your business, not a generic help desk.
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How is AMS different from standard Conga support?
Standard support resolves issues after they happen. AMS is proactive. Your dedicated specialist learns your setup, catches problems before they slow you down, and continuously improves your solution as your business evolves.
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Who should consider Conga AMS?
AMS is a good fit for teams managing complex deployments who want to reduce any possible burden on internal IT, maintain system health without adding headcount, and get more out of their Conga investment over time.