World Water Works cuts time to generate proposals from hours to minutes with Conga
Conga X-Author for Excel enables World Water Works to combine the power of Microsoft Excel with the accessibility of Salesforce
World Water Works (WWW) is a leading global manufacturer of advanced process and waste water treatment technologies dedicated to yielding clean water, recovering energy, and achieving other resource recovery. WWW’s mission is to revitalize resources through transforming wastewater into valuable products through innovative technologies.
Reduced time to generate proposals from hours to minutes
Eliminated time required to complete Excel-based tasks
Improved data accuracy and eliminated manual processes
Allowed for administrative changes to be made easily in 20 minutes
Made the most up-to-date information accessible, regardless of version
Conga X-Author for Excel helps us skip the extra step of data entry, reducing the proposal generation time by more than 50%.
Challenge
Manual data entry was slowing down World Water Works' processes and leading to errors. Their data sheets were saved on individual computers, making them inaccessible to the organization as a whole. These issues created more challenges:
- Manual data entry caused duplicates, delays, and data inaccuracies
- Completed designs lived on individual computers, unavailable to others
- Multiple templates led to project confusion
- Unintuitive spreadsheet updates were required
Solution
Using Conga solutions as a user interface instead of relying on complex code, World Water Works eliminated manual data entry from Microsoft Excel into Salesforce. With Conga, World Water Works was also able to leverage Excel’s powerful functions in tandem with Salesforce price books to automatically generate pricing matrices for very complex systems, leading to a 50% decrease in proposal generation time. Conga’s X-Author for Excel resulted in more accurate data and removed the need for double entry or manual work.
Time and accuracy are critical to us, as even small errors in the design process can snowball into larger and irreversible errors down the line. With X-Author for Excel, our business users can use their existing complex spreadsheets to update our CRM directly, increasing our accuracy and eliminating all the manual work we had to do.
Related Stories
-
Finning International streamlines complex quoting process with Conga Customer storiesCPQFinning International streamlines complex quoting process with Conga
Finning International Inc. is the world’s largest Caterpillar equipment dealer, delivering unrivaled service to customers for 85 years. Finning sells, rents, and provides parts and service for equipment and engines to help customers maximize productivity. Headquartered in Vancouver, B.C.02/02/20211 min read -
Diplomatic Language Services takes the manual work out of contracts with Conga Composer and Conga Sign Customer storiesDocument GenerationDiplomatic Language Services takes the manual work out of contracts with Conga Composer and Conga Sign
Diplomatic Language Services (DLS) is a provider of language services to the federal government, military, and the private sector. Providing linguists at all clearance levels in over 85 languages and dialects, they have an ever-growing number of clients and contracts to protect.01/04/20234 min read -
Charles River Laboratories creates a faster medical research pipeline with Conga CLM and Conga CPQ Customer storiesCLMCharles River Laboratories creates a faster medical research pipeline with Conga CLM and Conga CPQ
Charles River Laboratories began as a one-person laboratory in 1947. Since then it has grown to a global company that provides products and services across the drug discovery and development continuum.06/30/20234 min read -
Conga allowed In-Situ to find a better way to analyze and manage sales' priorities Customer storiesSalesforce OptimizationsConga allowed In-Situ to find a better way to analyze and manage sales' priorities
In business for over 35 years, In-Situ® Inc. is a leading manufacturer of on-site water monitoring instruments, hosted software and environmental solutions. While expanding its sales force, In-Situ’s sales leaders were looking to improve their forecasts, and to access Salesforce data more easily and effectively.01/11/20213 min read
