Sony Electronics

With Conga Contracts, Sony Electronics streamlines contract management and reduces inefficiencies.

Sony Electronics (SEL) is the U.S. sales and marketing arm of Sony’s global electronics business. It is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. Sony has played a key role in the development of Blu-ray Disc™, CD, DVD and Super Audio CD technologies, among many others. The Company produces and sells a wide range of consumer products, such as BRAVIA® high-definition televisions, Cyber-shot® digital cameras, Handycam® camcorders, VAIO® personal computers and Walkman® digital music players. Sony is an innovator in high-definition professional broadcast and video equipment, as well, highlighted by the XDCAM® HD and CineAlta™ lines of cameras and camcorders, and the SXRD™ 4K digital projector.


Sony’s legacy system was paper-based and unwieldy; processes were inefficient and results were inconsistent.

  • No consistency existed in contract management or legal language. Subject to individual user.
  • Difficult to locate physical documents
  • Clauses were not updated by legal team as regulations changed
  • Paper-based system was not feasible for reporting
  • Approval processes were done manually, resulting in delays in contract completion cycles
  • Needed new solution to replace original CLM system and be tied into PO system
  • Required accessibility and adaptability for 1700 users company-wide
  • Had to be applicable and functional for legal department (attorneys, contract administrators and paralegals), procurement, and IT


Conga Contracts℠ implemented a full and seamless migration from Sony’s previous CLM system and full integration into the Ariba® PO system.

  • Automated delivery of the contract approvals that trigger the release of payments
  • Automated and ad-hoc reports to see full scope of contract activities
  • Automated workflows and approval processes to speed up contract cycle time
  • Speedy and efficient contract creations via configurable wizard
  • Ability to oversee, change and control clauses and legal language system-wide
  • Full contract visibility


  • Legacy contracts and data transferred into Conga Contracts system
  • Legal department has full ownership and control of contracts, legal language and clauses
  • Contract workflows and approvals obtained in timely manner
  • Tied into Ariba PO system, which resulted in elimination of duplicate approvals needed by the same individuals in both systems
  • 80% of all contracts fall under standard templates
  • Reporting identifies outstanding items, negotiation standstills, and other bottlenecks for proactive resolution

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