Sony Electronics found automation, transparency and consistency with Conga

With Conga Contracts, Sony Electronics streamlines contract management and reduces inefficiencies.

Man wearing headset looking at code on computer

Sony Electronics (SEL) is the U.S. sales and marketing arm of Sony’s global electronics business. It is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. Sony has played a key role in the development of Blu-ray Disc™, CD, DVD and Super Audio CD technologies, among many others. The Company produces and sells a wide range of consumer products, such as BRAVIA® high-definition televisions, Cyber-shot® digital cameras, Handycam® camcorders, VAIO® personal computers and Walkman® digital music players. Sony is an innovator in high-definition professional broadcast and video equipment, as well, highlighted by the XDCAM® HD and CineAlta™ lines of cameras and camcorders, and the SXRD™ 4K digital projector.


Sony’s legacy system was paper-based and unwieldy; processes were inefficient and results were inconsistent.

  • No consistency existed in contract management or legal language. Subject to individual user.
  • Difficult to locate physical documents
  • Clauses were not updated by legal team as regulations changed
  • Paper-based system was not feasible for reporting
  • Approval processes were done manually, resulting in delays in contract completion cycles
  • Needed new solution to replace original CLM system and be tied into PO system
  • Required accessibility and adaptability for 1700 users company-wide
  • Had to be applicable and functional for legal department (attorneys, contract administrators and paralegals), procurement, and IT


Conga Contracts℠ implemented a full and seamless migration from Sony’s previous CLM system and full integration into the Ariba® PO system.

  • Automated delivery of the contract approvals that trigger the release of payments
  • Automated and ad-hoc reports to see full scope of contract activities
  • Automated workflows and approval processes to speed up contract cycle time
  • Speedy and efficient contract creations via configurable wizard
  • Ability to oversee, change and control clauses and legal language system-wide
  • Full contract visibility


  • Legacy contracts and data transferred into Conga Contracts system
  • Legal department has full ownership and control of contracts, legal language and clauses
  • Contract workflows and approvals obtained in timely manner
  • Tied into Ariba PO system, which resulted in elimination of duplicate approvals needed by the same individuals in both systems
  • 80% of all contracts fall under standard templates
  • Reporting identifies outstanding items, negotiation standstills, and other bottlenecks for proactive resolution


Conga Contracts is powered by AWS.

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