Expand your market reach with Conga's omnichannel features
Conga Digital Commerce features help expand your omnichannel sales capabilities—linking pricing and promotions across all customer touchpoints to create a unified buying experience.
Simplify the buying process across every channel
Deliver consistent product and pricing information, no matter where your customers engage.
Multi-channel support
Offer different sales channels, such as customer self-service, partner-assisted, or direct sales, and let the customers choose their preferred experience.
Single data model
Maintain consistent customer data and pricing across all the sales channels, providing customers with a cohesive branded experience wherever they buy.
Asset-based ordering
Allow customers to renew (or repurchase) previously bought assets and engage in repeat business, driving customer loyalty and increasing retention.
Digital goods and subscription offerings
Sell digital data, SaaS, or XaaS subscriptions within the same platform and keep up with evolving customer preferences.
Support for simple goods
Manage simple configurations, such as bulk goods, parts, and accessories in the same commerce channel, streamlining your inventory and sales processes.
Offer services
Provide professional services and maintenance with existing product orders in the same invoice—all within one commerce platform.
Support for complex configured products
Handle custom configurations for complex products, using guided configuration and agreements for a seamless buying experience..
Build your perfect store to match your brand
Launch a B2B storefront that delivers a unique brand experience through advanced search, entitlements, and contract pricing.
Software development kit
Use pre-built templates to create a new storefront or connect with an existing one, delivering a smooth online shopping experience to your target audience.
Headless commerce
Leverage API-first capabilities to deliver a rich shopping experience, whether through customer portal, partner portals, your own website, or integration with a CRM.
Product search
Implement intuitive search options through category lists, search bars, or browsing, helping customers find products based on their needs.
Recommendations
Increase deal sizes by offering tailored product recommendations based on previously purchased products, customer behavior, and customer data.
Optimize internal processes for faster, more efficient sales cycles
Improve your ability to serve a diverse target audience by simplifying your internal workflows, subscription renewals, pricing and billing, with automation and smarter tools.
Rich approvals support
Speed up the sales process with built-in workflows for approvals on complex pricing while tracking how customers interact with your pricing structures.
Promotion and rebate management
Give the sales team more flexibility in promotions, rebates, and pricing strategies with pre-set criteria.
CPQ integration
Incorporate Conga’s CPQ to accelerate sales cycles by automating configuration and quoting.
Integrated CLM and Billing
Automate contract lifecycle management and billing within the digital commerce ecosystem for a faster customer journey.
CRM and ERP integrations
Create a smooth data flow between your digital commerce platform and existing CRM and ERP systems for operational efficiency.
Boost your sales growth with Conga's digital commerce features
Take control of your customer’s journey and create a frictionless online shopping experience with Conga. Contact us today to see how we can help you meet your sales goals.