Unify and enrich the buying experience with Conga Digital Commerce
Improve the buying experience across all channels
Facets and features
Conga Digital Commerce is a critical component of revenue lifecycle management. With Conga Digital Commerce, your customers, partners, and sales reps can place orders—or request and present quotes—through a single digital commerce platform, providing a unified and personalized B2B buying and selling experience.
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Unified buying experience
Simplify the customer buying experience by providing the same product and pricing information, no matter what channel the customer chooses to engage with your business.
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Multi-channel Support
- Conga Digital Commerce gives you access to the same order information across all channels to support direct sales, partners, and customers.
- This feature allows you to provide a seamless branded buying experience no matter how your customer chooses to engage.
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Product Search
- Conga CPQ allows multiple ways to search for a product. Select products by using the Browse Catalog list, browse, search bar, or by category to list products based on pre-defined entitlements.
- This feature improves your customers’ buying experience by quickly finding the right product configuration.
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Recommendations
- Conga CPQ provides recommendations for additional products or services based on the item being configured.
- Increase deal size by offering additional product or service recommendations based on purchased products.
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Asset-based Ordering
- Conga Digital Commerce provides the ability to re-order assets that have previously been ordered by the customer or cross-sell based on these previously purchased items
- This feature ensures a seamless buying experience for the customer and improves customer retention.
Digital commerce platform
Quickly enable a branded B2B storefront that offers a frictionless buying experience with enhanced search, entitlements, and contracted pricing.
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Software Development Kit
- Reference templates are provided to achieve precise brand and business requirements, along with storefront management tools.
- Speed to value. Quickly get a B2B storefront up and running utilizing pre-built templates that can be customized to meet your business needs.
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Headless Commerce
- The API-first approach enables robust configuration capabilities that provide a richer branded buying experience.
- Access the same robust CPQ capabilities that are used with direct sales, offering the same feature-rich experience across all channels.
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Single Data Model
- Ensures that accurate customer information and product/price data is the same across all channels.
- Provides a richer buying experience by eliminating the frustration of seeing different prices and product data at different contact points.
Conga Digital Commerce for IT
Deliver a richer customer buying experience across channels with Conga Digital Commerce. Enable your customers and partners to buy any time through a branded site on a single platform.
Offer your customers a better buying experience
Conga Digital Commerce enables a seamless self-service buying experience for complex product and service offerings