Conga Subprocessors

Last updated: April 2024.

Apttus Corporation ("Conga") uses certain Subprocessors (including Conga affiliates and third parties as listed below) to assist it in providing the Conga Subscription Services as described in the Master Subscription Agreement (“MSA”).  Defined terms used herein shall have the same meaning as defined in the MSA.

What is a Subprocessor?

A Subprocessor is a third-party engaged by Conga, as well as Conga affiliates, who may have access to Customer Data or process Customer Data (which may contain Personal Data).

Conga engages different types of Subprocessors to perform various functions as explained in the tables below. 

Infrastructure Subprocessors  

ProductNameLocation of ProcessingPrivacy Relevant ContactPurpose of Processing
All Conga Products (except Conga Contracts) Salesforce, Inc. USA, Germany, Australia privacy@salesforce.comHosting Services
Approvals, Billings, Contracts for Salesforce, Collaborate, Composer, CPQ, Conga Contracts, Conga Contracts Intelligence, CLM, Deal Maximizer (non-Salesforce versions), Digital Commerce (non-Salesforce versions), Order Management, Partner Commerce, Revenue Recognition, Conga Sign (all versions), X-Author for Contracts (Salesforce) Amazon Web Services, Inc. USA, Germany, Ireland, Australia dataprivacyframework@amazon.comHosting Services 
Approvals, Billings, CPQ, Conga Quote to Cash for Dynamics, Conga-Dynamics 365 Connector, Conga Contract Intelligence, CLM, Order Management, Partner Commerce, Smart Search, X-Author for Contracts (Salesforce), Apttus Intelligent Cloud. Microsoft CorporationUSA, Germany, Ireland, Australia legal@microsoft.comHosting Services 

Service-specific Subprocessors 

ProductNameLocation of Processing Privacy Relevant ContactPurpose of Processing



Box, Inc.United Statesdpo@box.comCloud Services



BCL Technologies, Inc.United Statesprivacy@pdftron.comDocument Conversion Service



ConvertAPI, UABUnited Statessupport@convertapi.comFile Conversion



Formstack, LLCUnited Statesprivacy@Formstack.comAPI Service
CollaboratePusher Limited Englandsupport@pusher.comAPI Service 
Collaborate, Conga Contract Intelligence, X-Author for Contracts (Salesforce) Twilio, Inc.United Communication Functions
Conga Contract Intelligence, X-Author for Contracts (Salesforce) Zuva, Inc. Canadasupport@zuva.aiEmbeddable AI
Conga Contract Intelligence, X-Author for Contracts (Salesforce)Google LLCUnited Statesdata-access-requests@google.comText Recognition
Sign (for Web)OneSpanUnited Statesprivacy@onespan.comE-sign Integration
SignGMO GlobalSign, Inc.United Statesdpo@globalsign.comCertificate Authority
Customer Learning PassDocebo NA, Inc.United Statesprivacy@docebo.comLMS (Learning Management System) Provider

Subprocessors who provide ancillary services to support Conga 

NameLocation of ProcessingPrivacy Relevant Contact Purpose of Processing
Conga Software Private LimitedIndiaprivacy@conga.comProviding technical support
Bolton Group, LLCUnited States, Philippinespaul.villarosa@supportninja.comTechnical support, customer management and operations
Frontline Call Center, LLCUnited Statescarmen.amos@frontline.groupCollecting and providing data to technicaI support

Conga Affiliates

Conga may engage any of its affiliates listed below as a Subprocessor, depending where a customer may be geographically located or as necessary to perform under the agreement. 

Entity NameEntity Country
AppExtremes, LLC dba CongaUnited States
Conga APAC Pty Ltd.Australia
Apttus EMEA Ltd.United Kingdom, EEA
Conga Software Private Ltd.India
Conga Software LimitedIreland
Apttus Switzerland GmbHSwitzerland

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