Conga Cookie Notice

Last updated: December 20, 2019

Introduction

AppExtremes, LLC DBA Conga® (“Conga”) is very sensitive to privacy issues. We believe it is important for you to know how we treat, use and protect the information you may provide or make available to us through your use of our website, https://www.conga.com/ (“Website”). This Cookie Notice provides detailed information about how and when we use cookies on our Websites. 

Does Conga use cookies? 

Yes.  As described in the "What information do we collect and how?" Section of our Privacy Statement, we use cookies and similar technologies like single-pixel gifs and web beacons to ensure everyone who uses our Websites has the best possible experience. You can find more information about cookies at: www.allaboutcookies.org  and www.youronlinechoices.eu  for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies  

We use four kinds of cookies on our Websites: necessary, preference, functional and marketing. You can choose to opt-out of preference, functional and marketing cookies.  

Conga websites use both session-based and persistent cookies. We set and access our own cookies on the domains operated by Conga and its corporate affiliates. In addition, we use third-party cookies, like Google Analytics.  Web beacons, tags and scripts may be used in the Websites or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis. 

What is a cookie? 

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. You can find out more about each cookie by viewing our current cookie list below.  

Why does Conga use cookies? 

We use cookies to: 

  1. make sure our websites function as they should; 

  1. recognize you when you return to the websites (for example, to remember your login details so that you do not need to re-enter it on subsequent visits);  

  1. analyze how our websites and online services are performing (for example to understand how people arrive at and use our website so that we can make it more intuitive); and 

  1. to present you with customized options relating to your interests, based on your previous use of the websites (for example, where you are known to us, we will keep a record of the resources on our website that you have clicked on/downloaded, and use that information to send you material which we have identified as relevant to your interests).  

How you can control your cookie settings 

You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our Websites, but your ability to use some features or areas of the Websites may be limited. 

You can generally activate or later de-activate the use of cookies through a functionality built into your web browser. To learn more about how to contol cookie settings through your browser: 

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here. 

The Website includes third party social media features, such as the Facebook Like button, and third-party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Websites. These features may collect your IP address, which page you are visiting on the Websites, and set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third-party company providing it. 

We may use any of the following categories of cookies on the Websites as detailed below. 

Each cookie falls within one of the four following categories: 

Category Description How to refuse
1. Strictly Necessary Cookies Strictly Necessary cookies are sometimes called “essential cookies” as without them we cannot provide many services that you need on the Website. This means these cookies are essential for the provision of the site and any requested services, but they do not perform any additional or secondary function.  Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described under the heading "How you can control your cookies settings".
2. Preference Cookies These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.  To opt out of being tracked by Google Analytics when using our website, visit http://tools.google.com/dlpage/gaoptout
3. Functionality Cookies

These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Google Analytics is the main technology we currently use in this regard. To learn more about Google Analytics and your privacy, visit the “How Google uses data when you use our partners’ sites or apps” page at https://www.google.com/policies/privacy/partners/.  

 

These cookies allow the provision of enhanced functionality and personalization, such as videos and live chat. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functions may not work properly. 

You manage your cookies at the individual browser level. In addition, if you wish to opt-out of interest-based advertising click here (or, if located in the European Union, click here). 
4. Marketing Cookies We, or third parties, may place or recognize a unique cookie on your browser when you visit our websites for the purpose of serving you targeted advertising (also referred to as “online behavioral advertising” or “interest-based advertising”). These Third-Party Cookies are placed by third-party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites.   To learn more about targeted advertising and advertising networks please visit the opt-out pages of the Network Advertising Initiative, here, and the Digital Advertising Alliance, here

List of Cookies used on the Websites:

Website Cookie name Cookie purpose Cookie duration Category
conga.com LinkedIn Insight Tag These cookies set by a third party (LinkedIn) are used for ad retargeting and measuring the effectiveness of advertising campaigns. 6 months Targeting/Advertising
conga.com Google AdWords Conversion We use cookies for Google Adwords to offer interest-based
advertisements to users who have already previously visited the website.
Sessions Targeting/Advertising
conga.com Google Dynamic Remarketing Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitors online behavior across websites. Session Targeting/Advertising
conga.com Google Analytics These cookies are used to throttle the request rate and to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 years Analytics or Performance
conga.com Crazy Egg Crazy Egg sets a cookie to track whether a visitor is new or returning. It analyzes user behavior and helps improve web functionality. 5 years Analytics or Performance
conga.com Pardot Pardot tracks visitor and prospect activities on our website and landing pages. Cookies are set to remember preferences (like form field values) when a visitor returns to our site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. Pardot cookies don’t store personally identifying information, only a unique identifier. 10 years Analytics or Performance
conga.com GA Audiences Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.    6 months Analytics or Performance
conga.com bing.com These cookies set by a third party (bing) are used for ad retargeting and measuring the effectiveness of advertising campaigns. 1 year Targeting/Advertising
conga.com LinkedIn Used by the social networking service, LinkedIn , for tracking the use of embedded services. 2 years Social Mediaa
conga.com Terminus This cookie is used to identify unique visitors to getconga.com from within the Terminus Application. 29 days Targeting/Advertising
conga.com Facebook Pixel The Facebook pixel is an analytics tool that helps us measure the effectiveness of our advertising. We use the Facebook pixel to understand the actions people are taking on our website and to reach audiences we care about. 3 months Targeting/Advertising
conga.com Salesloft Live Website Tracking Live Website Tracking lets Conga track prospects’ and customers’ activity and interactions within conga.com in real time to increase our sales teams' awareness of our prospects’ browsing behavior, to help them preemptively determine the questions or concerns they may bring up during the sales process and prepare to address those points. Session Analytics or Performance
conga.com Drift Anonymous identifier tokens help track the actions with a browser session. 2 years Functionality or Preference Cookies

What is Do Not Track (DNT)? 

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, Conga does not generally respond to “do not track” signals. 

Cookies subject to change 

The content of this Cookie Notice is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

How often will this notice be updated? 

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.  

Where can I get further information? 

If you have any questions about our use of cookies or other technologies, please contact our Privacy Office at [email protected].

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