Conga Cookie Notice

Last updated: April 18, 2019

Introduction

AppExtremes, LLC DBA Conga® (“Conga”) is very sensitive to privacy issues. We believe it is important for you to know how we treat, use and protect the information you may provide or make available to us through your use of our website, https://www.conga.com/ (“Website”). This Cookie Notice provides detailed information about how and when we use cookies on our Website.

Does Conga use cookies?

Yes. As described in the "What information do we collect and how?" Section of our Privacy Statement, we use cookies and other technologies to ensure everyone who uses our Website has the best possible experience. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising, analytics and other purposes. This is described in more detail below.

What is a cookie?

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. You can find out more about each cookie by viewing our current cookie list below. We update this list quarterly, so there may be additional cookies that are not yet listed. Web beacons, tags and scripts may be used in the Websites or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.

Why does Conga use cookies?

When you visit our Website, we may place a number of cookies in your browser. These are known as First Party Cookies and are required to enable to hold session information as you navigate from page to page within the website. For example, we use cookies on our Website to understand visitor and user preferences, improve their experience, and track and analyze usage, navigational and other statistical information. You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our Website, but your ability to use some features or areas of the Website may be limited.

How to disable cookies

You can generally activate or later de-activate the use of cookies through a functionality built into your web browser. To learn more about how to control cookie settings through your browser:

  • Firefox “Private Browsing” setting and cookie settings
  • Chrome “Incognito” and cookie settings 
  • Internet Explorer “InPrivate” and cookie settings 
  • Microsoft Edge "InPrivate" and cookie settings
  • Safari “Private Browsing” and cookie settings

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.

Many jurisdictions require or recommend that website operators inform users/visitors as to the nature of cookies they utilize and, in certain circumstances, obtain the consent of their users to the placement of certain cookies.

The Website includes third party social media features, such as the Facebook Like button, and third-party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Websites. These features may collect your IP address, which page you are visiting on the Websites, and set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third-party company providing it.

We may use any of the following categories of cookies on the Websites as detailed below.

Each cookie falls within one of the five following categories:

Category Description
1. Strictly Necessary Cookies Strictly Necessary cookies (First Party Cookies) are sometimes called “essential cookies” as without them we cannot provide many services that you need on the Website. This means the cookies are essential for the provision of the site and any requested services, but they do not perform any additional or secondary function.
2. Analytics or Performance Cookies These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Google Analytics is the main technology we currently use in this regard. To learn more about Google Analytics and your privacy, visit the “How Google uses data when you use our partners’ sites or apps” page at https://www.google.com/policies/privacy/partners/. To opt out of being tracked by Google Analytics when using our website, visit http://tools.google.com/dlpage/gaoptout.
3. Functionality or Preference Cookies These cookies allow the provision of enhanced functionality and personalization, such as videos and live chat. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functions may not work properly.
4. Targeting or Advertising Cookies These Third-Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. For example, these cookies remember which browsers have visited the Websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://youradchoices.com).
5. Social Media Cookies These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

List of Cookies used on the Websites:

Website Cookie name Cookie purpose Cookie duration Category
conga.com LinkedIn Insight Tag These cookies set by a third party (LinkedIn) are used for ad retargeting and measuring the effectiveness of advertising campaigns. 6 months Targeting/Advertising
conga.com Google AdWords Conversion We use cookies for Google Adwords to offer interest-based
advertisements to users who have already previously visited the website.
Sessions Targeting/Advertising
conga.com Google Dynamic Remarketing Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitors online behavior across websites. Session Targeting/Advertising
conga.com Google Analytics These cookies are used to throttle the request rate and to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 years Analytics or Performance
conga.com Crazy Egg Crazy Egg sets a cookie to track whether a visitor is new or returning. It analyzes user behavior and helps improve web functionality. 5 years Analytics or Performance
conga.com Pardot Pardot tracks visitor and prospect activities on our website and landing pages. Cookies are set to remember preferences (like form field values) when a visitor returns to our site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. Pardot cookies don’t store personally identifying information, only a unique identifier. 10 years Analytics or Performance
conga.com GA Audiences Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.    6 months Analytics or Performance
conga.com bing.com These cookies set by a third party (bing) are used for ad retargeting and measuring the effectiveness of advertising campaigns. 1 year Targeting/Advertising
conga.com LinkedIn Used by the social networking service, LinkedIn , for tracking the use of embedded services. 2 years Social Mediaa
conga.com Terminus This cookie is used to identify unique visitors to getconga.com from within the Terminus Application. 29 days Targeting/Advertising
conga.com Facebook Pixel The Facebook pixel is an analytics tool that helps us measure the effectiveness of our advertising. We use the Facebook pixel to understand the actions people are taking on our website and to reach audiences we care about. 3 months Targeting/Advertising
conga.com Salesloft Live Website Tracking Live Website Tracking lets Conga track prospects’ and customers’ activity and interactions within conga.com in real time to increase our sales teams' awareness of our prospects’ browsing behavior, to help them preemptively determine the questions or concerns they may bring up during the sales process and prepare to address those points. Session Analytics or Performance
conga.com Drift Anonymous identifier tokens help track the actions with a browser session. 2 years Functionality or Preference Cookies

What is Do Not Track (DNT)?

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, Conga does not generally respond to “do not track” signals.

Cookies subject to change

The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

How often will this notice be updated?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. Your continued use of the Websites constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Website.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact our Privacy Office at [email protected].