S4E3: How should you respond when change is unavoidable?
28 min listen
What lessons can we learn from forced business transformations?
Business transformation isn’t always voluntary, but that doesn’t mean there aren’t lessons to learn. When massive change is unavoidable, some businesses adopt a survival posture, while others see an opportunity to serve their customers better.
In this episode, Kevin Galang examines the mindset of different businesses in the midst of major change, along with insights from guest experts Mike Rethage, Senior Vice President and Head of Senior Living for Touchtown, Dan Hopkins, Senior Director of Applied AI and Public Sector at Eightfold.ai, and Jacob Hill, Managing Director at Offploy Community Interest Company.