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S4E4: Can a culture of instant gratification hurt business?

25 min listen

Is a culture of instant gratification a symptom of digital transformation? Or is it the cause?

When we talk about digital transformation, we’re often talking about ways to make things faster, more efficient, and effortless. The question is, did the constant push towards technology-fueled improvement lead to a culture of instant gratification, or is it a result of wanting everything quicker?

In this episode, Kevin Galang examines this chicken-and-egg scenario with insights from guest experts Kelli Blystone, Blog and Social Media Manager at Conga, Dr. Julie Azevedo Hanks, Therapist and Coach, and Rachel Downey, President of Share Your Genius and the producer for the Agents of Change podcast.

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