S1E6: Speaking the Language of Change | Heidi Modrusan
Any discussion of change must include a discussion of every change project’s biggest resistor – people.
So what can an agent of change do to smooth things over with the people that must execute the change they are trying to achieve?
Heidi Modrusan is the Contract Administration Program Manager at the WD-40 Company. Yes, the same WD-40 you use to silence the squeaky door to the pantry or grease the gears on your kid’s bike.
In this episode, you’ll hear how one seemingly-innocent question started Heidi’s journey to implement a system to manage the risk in the numerous contracts driving the WD-40 business.
How did she approach this monumental task in the first place? Listen in to Agents of Change.
Resources and links discussed: