Transforming the government customer experience with Conga
07/11/2022
8 min watch
Whether you have hundreds, thousands, or millions of constituents to serve, you also have a staff that’s only a fraction of that number. Increasing efficiency can be a difference-maker.
Two areas that are ripe for improvement in many government agencies and departments are document generation and contract management. And when those areas are augmented with automation, the results are improved citizen, customer, and vendor satisfaction.
This session from a recent Carahsoft and FCW event explores how to get started today with document generation and contract management.
Presented by
Cesar del Aguila
Director of Strategic Accounts Conga
Cesar del Aguila
Director of Strategic Accounts Conga
Cesar del Aguila is an information technology professional with 35 years of experience, many of those working with clients in the public sector space. He has a proven ability to deliver technical and functional expertise to complex, consultative, enterprise sales environments to close business and ensure customer success. With an extensive background in Salesforce and other technology and platform vendors, Cesar has a deep understanding of how digital transformation can be used to transform organizations.
In his time outside of work, Cesar volunteers as a reserve deputy sheriff with the Fairfax County Sheriff's Office in Fairfax, Virginia, and serves as vice mayor on the Town Council in Herndon, Virginia.