Article

Western Union Taps Conga for Automated Document Generation

pgallagher

August 04, 2016

Western Union has adopted services from Conga, a nine-year-old software firm closely affiliated with Salesforce that sells cloud-based document management systems. Western Union uses Conga’s app to automatically generate formal follow-up letters that are required by government regulations after calls and requests made to its customer support organization.    

pgallagher