SaaS provider Signavio uses Conga to shorten the approval cycle and reduce administrative work to the benefit of the legal department
London (June 25, 2020) – Conga®, the leader in digital transformation for commercial operations, today announced that business transformation solutions provider, Signavio, implemented Conga solutions – including Conga Composer®, Conga Contracts for Salesforce® including Conga Orchestrate®, and Conga Sign® – to streamline the approval cycle and save time on manual activities.
With its Business Transformation Suite, Signavio navigates around 1,500 customers through its daily operations, processes and decisions. The company has offices worldwide, including North America, Singapore, Australia, Benelux, France, Japan, Switzerland and the United Kingdom. Due to rapid growth over the last three years that led to a significantly expanded sales team, Signavio’s legal department needed to expand its capacity to handle the manual approval of quotes and the granting of individual special conditions to the new required extent.
Both its sales and legal teams required the inclusion of boilerplates in customer correspondence that featured non-standard commercial and legal terms, which would regularly require approval by the legal team prior to sending. To automate administrative tasks and thus reduce the waiting and processing time from several days to a few hours, Signavio decided to implement Composer to make the overall legal agreement cycle easier.
With Composer, and Conga Contracts for Salesforce including Orchestrate, Signavio was able to automate document and contract generation. Common definitions, such as non-disclosure agreement (NDA) and master service agreement (MSA) could be created automatically. By storing them in Conga Contracts for Salesforce, the Clause Library and Repository within Salesforce, the legal department could centrally customize these terms and every new quote sent by sales since the change could then include these customized scales or T&Cs.
Signavio can now track contract negotiations over several processes, whilst agreement generation can be automated with an easier validation cycle. Its sales team can focus on leads whilst easing the workload and number of approvals for the legal team. Finally, with Conga Sign, its sales, legal, marketing, recruitment and back office teams can effectively e-sign all customer facing documents easing inter-department workloads.
Shortly after the implementation of Conga, Signavio is already seeing results:
- 20 hours/week workload shift for the legal department, from manual tasks to strategic projects
- 90% of all offers are now automatically approved
- 75% of C-Level signatures are now executed electronically
After completion of the first three phases according to the maturity model of Conga, Signavio and Conga plan on working on the integration of Conga AI AnalyzeTM and the standardization of the complete contract management.
“We required a software that complemented our own mission statement – to improve workflows, processes, and decisions,” said Dominic Quirschfeld, Senior Legal Counsel at Signavio. “For our sales managers, the implementation of Conga has been a game-changer. Team members who once spent days working on manual documentation can now continue to focus on managing new business pipeline, renewal pipeline and build relationships with customers.”
Conga, the leader in digital transformation of commercial operations, empowers businesses to modernize revenue generation and optimize commercial relationships, creating simplified workflows and streamlining processes for better, more efficient customer experiences. Conga’s end-to-end suite digitally transforms the foundational elements of business – documents like quotes, contracts, invoices and the business processes that surround them – for well over 10,000 enterprise and mid-market customers.
Conga, now the combination of industry pioneers Apttus and Conga, drives commercial excellence by automating core business processes and accelerating time to revenue. The company is headquartered in San Mateo, Calif. and Broomfield, Colo. with global operations across North America, Europe and Asia. Learn more at www.conga.com or follow Conga on Twitter: @GetConga.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio’s unique offering to make process part of their DNA. With its powerful mining, modelling and automation capabilities, Signavio’s Business Transformation Suite is a cloud-based management platform that enables mid-size and large organizations to understand, improve and transform all of their business processes faster than ever and at scale, providing new levels of business process speed and real-time intelligence. Its intelligent decision-making tools address digital transformation, operational excellence and customer centricity, placing them at the heart of the world’s leading organizations. Headquartered in Berlin, with offices in the US, UK, France, Netherlands, Switzerland, Sweden, Canada, Singapore, Japan, India and Australia, Signavio has helped optimize over 1 million processes across the globe. www.signavio.com.