Connect 2020


When are the event dates?

Conga Connect will be held Feb 26-28, 2020 with a Welcome Reception on Feb 26th starting at 5pm.

How do I request sponsorship information?

We have several sponsorship opportunities available! Please email: [email protected] for a complete list.

How do I register?

Register online at

How do I apply a promo code?

Upon registration checkout you will have an opportunity to apply your promo codes.

What if I want to make a change to my registration?

For registration changes, go to and click the “Register” link. You’ll see an “Already Registered?” link to view/change your reservation below the register now button.

What’s the cancellation policy?

Request for refunds must be in writing and emailed or postmarked no later than February 21, 2020 to receive a full refund.

ALL PROGRAM TICKETS ARE NON-REFUNDABLE AFTER February 21, 2020. Please send all requests to: Email: [email protected]. Refunds will be reimbursed by March 2020.

Where shall I stay?

Conga Connect 2020 will be held at the Gaylord Palms Resort and Convention Center in Orlando, Florida. The nightly rate is $239.00 plus $30 resort fee, taxes and fees.


To reserve your room under the Conga room block, book no later than 2/7/2020.

Book Hotel:

Where’s the hotel and venue?

Conga Connect 2020 will be held at the Gaylord Palms Resort and Convention Center in Orlando, Florida. 6000 W. Osceola Parkway, Kissimmee, FL 34746, UNITED STATES

What’s the best airport to fly into?

Orlando International Airport (MCO) is the closest airport to the Gaylord Palms Resort and Convention Center in Orlando, Florida.

What is the recommended attire?

We recommend business casual attire for the duration of the event. 

What if I have special dietary needs?

We’ll do our best to accommodate. Please specify any details during registration.   

I have a speaking topic. How can I submit?

If you are interested in speaking, please fill out our call for speakers form with a brief overview of the suggested topic(s) and title(s). The deadline for speaker nominations is Dec 20, 2019.

Why should I become Conga Certified?

Earning a Conga Administrator Certification is a great way to demonstrate your expertise to your employer, earn recognition from your peers, and gives you credibility in the Salesforce ecosystem and the CRM/CLM community. As you prepare for your exam, you may discover new uses for Conga solutions to help you in your Digital Document Transformation Journey.

How do I become certified?

To become certified, you must pass a timed certification exam and keep your certification current with annual maintenance exams.

Can anyone get certified at Connect?

Yes, anyone with the Full + Certification pass will have access to Conga experts in dedicated study group sessions as well as the ability to take certification exams onsite.

How do I know if I’m ready for a certification exam?

As a new customer, becoming Conga certified is a great long-term goal! However, the Conga Administrator Certification exams cover the full breadth of each product. While each administrator's path to certification is different, we recommend using our products for 3-6 months before attempting to become certified. 


The following questions may help you determine if you're ready for certification.

  1. Have you completed all of the relevant Peaks in Conga U?

  2. Have you explored all of the relevant videos on the video site?

  3. Have you used the support site to troubleshoot errors or issues within your Conga solution?

  4. Have you implemented new and unique solutions to meet your organization's needs using one or more Conga products?

If you answered yes to all of the above questions, you may be ready for certification. In addition, if you are attempting an exam for one of our Salesforce-based products,  we recommend the Salesforce Certified Administrator certification as well.


Want to know more about these exams? Check out our certification study guide course for exam category weights and sample questions.

When you’re ready, you will enroll and take your exam through Conga University.

Can I renew my existing certification at Connect?

Yes. Renewal exams can be taken at the testing center at Connect.

What’s new about Certification at Connect?

There will be a certification testing center open on February 28, 2020. Swing by anytime to earn your certification. If you are interested in taking more than one exam but only have time to take one onsite, be sure to enroll in the other certification exams before you leave Connect—you can earn multiple certifications at no additional cost!