Integrations are extremely powerful—when done right. In the realm of CLM, it is especially valuable to connect the worlds of legal, procurement and sales.
Today’s workflow technologies can easily transform a tangled web of manual and disconnected steps into a highly automated and orchestrated digital workflow that is easy to track. This can all be done within existing customer relationship management (CRM) systems, so that companies can leverage a familiar and proven platform. This enables workers to conduct real-time tasks alongside automated steps to improve consistency, eliminate errors, enable measurements, and vastly increase outcome reliability and quality.
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According to research by McKinsey & Company, automating processes can deliver a “return on investment that varies between 30 and as much as 200%”. Further research by Aberdeen Group shows that best in class companies are 95% more likely to use workflow automation.